Heirloom Kitchen - Rockwall

I love the food and the service. It is a great place to have a quiet dinner or date night

I have eaten here before when staying at the Hilton. This time, there was only one server; it took a while to be waited on, and for the food to come out.

Have frequented this for over 10 years. Their service and quality keep getting better.

My reservation was not honored and the food and beverage manager wanted me to change the reservation time and prepay for our entire party. I have left several messages for the General Manager of the hotel and the Operations Manager and neither of them have returned my messages. I would not recommend this hotel or restaurant to anyone.

It was for our 17th wedding anniversary . Food was just ok. There were gnats everywhere! When the waitress saw us profusely swatting them away, she laughed and said, Yeah sorry. It 's cuz we 'rwe 're right by the lake. With a severe gnat problem like that, they need to address it somehow, because it was impossible to enjoy our meal. We were given bread with butter, but waitress failed to give us a knife, even after seeing us struggling to butter our bread with a fork. Service people fir the kitchen were bringing stuff into the back, but instead of going around our table so as not to disturb our dinner, they walked right next to us. Really ruined our romantic dinner. Overall, really hated it and wished we ate outside of the hotel.