Doubletree By Hilton Boston Rockland

Front desk was awesome. When we got to the room it had a musty smell. To be fair they quickly tried to remedy it. However, the smell stayed. Bathroom lighting was not the best. Good location.

This property was convenient for what we needed it for. The people that work there are amazing. Very friendly, helpful, accommodating and they made us feel welcomed. It needs to be updated pretty badly. Overall it served its purpose.Rooms: Standard rooms, average size, whole hotel needs to be updated.

Unfortunately, there’s not a lot of positive things to say about the Double Tree Hotel in Rockland MA. The following are the low lights.Very bad water pressureTerrible restaurantEntryway under constructionOne elevator out or orderBroken drapeRun down and in need of some TLCSmokers parked outside of each entryThe one highlight…The staff are pleasant and professional.

The BEST front desk staff I have ever encountered. LaKesha Basson went above beyond. Classy, beautiful ladies, and so very helpful. Truly made our stay above 5 stars! I also found the hotel to be very comfortable nice. But those two women upped it to another level.

Unfortunately, I was here 11 nights for a work trip. 1) The noise travels through the walls, windows and doors so I hope that a good night's sleep is not your top priority. 2) They rent out the meeting rooms down stairs for partys. I was one of the lucky guests who got to listen to all the people that came to whomever's Sweet 16 that lasted past 2am. 3) If you book through a third party website and it says that breakfast is included, it is. I didn't know this because my employer booked my room. After I already went and bought breakfast food for the week, my employer told me that breakfast was included with my stay. I feel like this is something that should be clarified at check-in. Instead, they said nothing and handed me the piece of paper that said $9.95 for Continental and $14.95 for Hot Buffet. 4) Most of the maids don't know english, so asking them for something is tough. 5) My room smelled like dirty shoes and the carpet felt sticky and damp. I could say more, but I'll stop here.If for some reason you need to stay here, get a room on the 4th or 5th floor! I am also disappointed to say that I'm sure I'll get the generic response that they've gave everyone who's voiced their opinions here.