Cold Stone Creamery - Riverside

The best coldstone location in riverside! my go-to whenever I'm craving a chocolate devotion!

Great ice cream , my family love it , always busy every one is working hard there but I think they need more staff to accommodate their customers and avoid the long line

I love everything about this location and this crew however, I really wish they'd invest in something other than brown paper bags as their to-go orders. It makes me feel my order is gonna fall thru the bag if enough moisture collects at the bottom of the bag. Other than that, 5 stars

Awesome staff, great customer service. I ordered through their app, the door dash driver was terrible, got the address wrong, apparently couldn't work his gps and when I tried to call him he didn't speak English so I couldn't even give him directions.So he spent 20 min driving around my complex when I had very specific instructions on the order.When I called the store to tell them they were very gracious, offered to refund my entire order. I put the soup in the freezer, hopefully it'll be ok for tomorrow. Either way just because the driver was bad. The store staff was great and the soup looks like the correct order :

Wow. If I ran this business I would be embarrassed. Lindsey was working by herself on a Thursday night with the line out the door. She did an amazing job and was running back and forth trying to help everyone. I wish I could have gave her a personal tip but she said they share them all at the end of the night. Please hire more people or have more people scheduled together because this is crazy.