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Food and service was excellent could not fault it at all. Our room was a little tired and could've done with a decoration. Other than that, will be...
Don’t get me wrong this hotel is beautiful. But I politely told the waitress there was a hair in my main course, I expected an apology but no nothing....
On Monday 16th July my husband, Garry, and I checked into our superior room in the Frenchgate hotel. There is a free standing bath in this room, I...
Wonderful hotel and location. A very short walk in to Richmond. There was a warm welcome from all the staff a personalised welcome note in our room...
Great food, wine and cocktails served by attentive staff and a colourful host! We need to go more often!
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Mai multThis is comfortable hotel, extremely well run by the owner who is present for most of the time serving the guests. If he isn’t there his long term staff are, an...
Mai multOwner overbearing. Always defensive and quickly belittles customers. Covid meant top chef left and now living on its reputation.
Was ok but not great for the price. The location was great. Easy walk into town. The room smelled very damp. On checking in we were told, without prompting, tha...
Mai multAn awful experience with the extremely pompous and arrogant 'David ' who was, quite simply, the rudest and uncaring person who I have ever had the misfortune of...
Mai multI sent an email to the owner upon leaving this hotel this is what I said… We were in a rush to catch a bus upon checkout so unable to express our dissatisfactio...
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Mai multHad a delightful degustation dinner with a private group. Service was seamless and food glorious.
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