Tim Hortons - Richmond

Very bad experience? they don't give me fresh food. I said she's giving me hot? coffee and hot. they give me stilt food. I am very upset with this tim hortons

Shouldnt have to ask the staff to provide a paper bag and a coffee sleeve every time for my takeout order. Shouldnt they always be serving the hot coffee in a sleeve rather than just handing it to the customer to have them put it on?

It's nice location wise, but I never once had a good experience with this branch. Although it usually gets busy, I don't think it excuses most of the staff's rude behaviour with customers. Additionally, the waittime is extremely long and for products that taste like wastewater. I'm not joking every time I order there, the drinks are extremely diluted, and the orders are often incorrect. Would only come for donuts or something lol.

Lunch time nice sandwich and coffee.With a donut treat.It was busy, but moves steady.

Service is all over the place during peak hours. Cashier did not take my order correctly and was charged extra. Ordered iced coffees but was charged for ice capps instead. Very disappointing, especially since I have had decent service in the past. Likely will not visit this location for the foreseeable future.