Osaka Today - Richmond

We ordered a dinner box which should come with Ebi Sunomono and rice. We asked the server if the dinner box comes with the Ebi Sunomono. She said didn't I give you already. It was then given to us afterwards without any apologies. Towards the...More

We went there on a Sunday afternoon around 1:30 PM and we were able to get a table right away.The menu has the usual offerings including udon noodles, bento boxes, sashimi and nigiri sushi.There were 4 of us. Our two friends each ordered the lunch special teriyaki beef bento box – miso soup, teriyaki beef, green salad, vegetables and prawn tempura, 1 piece house appetizer and rice.My spouse and I ordered the following to share:• Spicy salmon roll ($4.25)• Spicy tuna roll ($4.25)• Sushi and sashimi bento box ($11.99) – 3 pieces each of tuna and salmon sashimi (looked like farmed salmon), 4 pieces of nigiri sushi including tuna, salmon, ebi & tai with miso soup, green salad, vegetable tempura and 2 prawn tempura , 1 piece tempura salmon (house appetizer) and riceThe salmon and tuna rolls were not spicy and lacked flavouring. The roll rice was a little on the dry side; rice sitting too long?The miso soup for all 3 orders was only warm and not hot. The tempura batter was good – light and fluffy. All the other components of the bento box were okay.Our portion of the bill came to $20.49 before tips.Breakdown of rating as follows:• Service - 3 out of 5; adequate service• Value – 3.5 out of 5; good value for what you pay• Quality of food – 2.75 out of 5; dry sushi rice for rolls, warm miso soup• Ambience – 3 out of 5Overall, for the price, serving size and the quality of the food I would rate it, at best - average, 3 out 5.Notes and Tips• This is a small (narrow) restaurant with less than 40 seats located in Blundell Centre.• The other Japanese restaurant Sushi Han in the strip mall complex was closed on Sunday.• Lots of parking• Handicap /wheelchair access to washroom is tight• Lots of eating options in the mall including Subway, Bamboo Express, Starbucks, McDonald's and a Thai restaurant

We have eaten at Osaka a few times - each time the food has been delicious. Would recommend this restaurant.

We come here at least once a week. Food is very fresh and reasonable. Definitely would recommend it.

Stay away from this place unless you are looking to add some stress to your life. The food is about the same as any other small jap place in Richmond. Not the worst, but not the greatest. There's another jap restaurant just a few doors down and quality of food is about the same as with the prices so there are options even walking distance.Biggest reason to stay away is the level of service (or lack thereof) Showed up to lunch to an almost empty restaurant (1 table seated and eating, and 1 group that arrived just ahead of me) Waitress completely ignored me, and the cook in the kitchen had to tell her that there are people waiting at the door.After 30min of waiting, and asked the waitress to check on the order twice. Saw that she had no intent of checking on anything with the kitchen all the while all groups that showed up before and after me got their lunch orders (which by the way looked to be the same lunch order I put in)Left after 40min without ever getting my order.