Bubble Waffle Cafe Jī Dàn Zǐ (richmond Centre)

Your Hong Kong style quick fix. Great menu and combo that will keep everyone happy. Laksa chicken noodle is my favourite with an ice lemon tea. Good portion and fair pricing. Efficient online ordering, which gives you 10% off if you order online ahead. Love this place!

Waited for my food for almost 40 minutes. Just bought fried squid with rice and a drink. I Asked them where my food is and they just ignored me. Would not buy from them again

The middle-aged female cashier and the man with glasses were super rude. Today, my wife ordered food through the mobile app and paid at the on-site self-service to pick up the order. After that, my wife informed me of the order number and went to work. When I arrived, I showed the mobile app order to the middle-aged female cashier, but she didn’t even look at it and said she wouldn’t let her take it if she didn’t have the order, saying it was a rule. Later, I asked the male employee again and told him that the food had been paid for by credit card, but the male employee with glasses shouted that the payment was not made without checking. I had to call my wife to confirm that I had paid, and then told the male employee with glasses that I had paid. After paying, it was very reluctant to go to the cash register to check, and only after confirming that payment was made did it collect my takeaway from me.I understand that I need to use the order to pick up the goods, but if the customer loses it or fails to show it for other reasons, can I first check whether the order number is the same as the mobile app order, and then confirm that payment has been made before giving it to the takeaway customer. I have shown all the certificates to these two people. Unwilling to check and assist. So I don’t have a bill but I can’t withdraw it even after I’ve paid? ? ? Will the credit card refund the money if I fail to withdraw it? ? ?So in the future, we should pay attention to the quality and hygiene of their food. I found hair inside twice after finishing the meal. To avoid being misunderstood, I complained about foreign objects after eating, so I only took it back and told them that there was hair in the rice noodle soup. I was told to handle it carefully and then leave, but I will directly inform the health department to deal with it in the future. It’s not my fault that I discovered that there was a foreign body after eating, and it doesn’t mean that the foreign body does not exist and the hygiene is good.

Excessive use of yellow reusable bags, but there were no food court trays at this business.

Excessive use of yellow reusable bags rather than using the food trays. I wasn't asked if I wanted a bag. The food was excellent and the service was friendly. The waste sorting area was loaded with yellow bags destined for the landfill.