Popeyes Louisiana Kitchen - Racine

Where is the zero star option? Waited in line around 30 minutes if not more, only to end up leaving with no food. Other people saying they were door dash drivers , and the restaurant not getting their orders at all, so having to wait even longer. Store was filthy. Workers that were in there, were moving super slow, zero sense of urgency. I could continue with this, but others have already driven the point home about this location. And it's 2.5 overall stars, speaks even louder. Avoid this location. Needs new management, and new staff in a desperate way. It goes without saying that I'll not be returning to this location.

Waited in the drive-thru for 45 minutes at 3pm on a Sunday. The lady was rude while taking our order, rude at the window and told us she only had spicy chicken ready to go when we were waiting for 20 minutes after ordering. There was zero reason to not have what we ordered available. Honestly, non of that would have mattered if her attitude was a lot better. This place needs better management and employees. Also, it wouldn?t hurt to clean the place up. It?s filthy (it is located in Racine, so maybe that?s why it?s such a disgusting place?

Very disappointed. I got the 1/4 pound shrimp and chicken tenders combo. The shrimp were definitely not jumbo shrimp... They weren't normal size shrimp... I wouldn't even call them popcorn shrimp... They were in my opinion breading with NO shrimp. And they had no cocktail sauce. The chicken tenders were a joke. Look at the pic of the one chicken tender I got. My finger is pointing at it. It was about the same size of a shrimp. It was a joke. There was no chicken in that piece! No way! The one good thing about my visit was the service was fast and friendly. The person at the window was super nice an apologized for being out of some things... Cole slaw and cocktail sauce. If this was my first time going to Popeye's, I would never go back... But I know it can be much better. So, I will try it again soon.

I?m not sure if this Popeye?s location is still open?The last four times I?ve gone, no one is there to take my order at the drive thru. Yesterday, the front door was locked at 11:30 am. Kind of a bummer, because I love their chicken sandwich.

My husband and I placed an order online for our family for dinner. We set a time of 6:05pm for pickup. We didn't leave with our online order until 6:45pm. We ordered the 16 piece meal with biscuits and 3 sides. Upon receiving our meal we were told they were all out of coleslaw one of our sides) and mash potatoes our other side). So we had to get 2 macaroni and cheese sides. Chicken was over cooked, dry, and bland to say the least. Employees had no sense of urgency gathering the meal as well that was set to be at 6:05 pm for pickup. Over all it was a very disappointing experience.