Baskin-robbins - Queens

I ordered a small latte and a large salted caramel cream cold brew, but both drinks had issues. The lid on the salted caramel cold brew was completely dirty, and when I asked for a new lid, they simply wiped it and handed it back to me. Unfortunately, it was still dirty after the wipe. As for the latte, it was just plain coffee with no flavor. I understand that places can get busy, but there was hardly anyone there. They even asked me several times about my latte order, yet I still didn't receive what I expected. In the end, both drinks were disappointing. I hope they can improve if they want to stay in business.

This is a typical Dunkin' location. I recommend ordering online for pickup, as it can get quite busy in the mornings. The space is small, which leads to some chaos during peak times. Keep in mind that there is no restroom available since it's a stop-and-go spot. I live nearby, and it’s the closest Dunkin' to Gantry Park. There are other options in the area, like bodegas, where you can also grab a cup of coffee. There is another Dunkin' near Hofplatz, but it's a bit far from Vernon. This Dunkin' is conveniently located near the 7 train at Vernon.

That Dunkin’ donuts earlier to be good, the donuts are smarter and they get their cheeks wrong and if they need to make it new, they don’t do it immediately when they have a line they take care of the line 1. Then they go back to their drink, that’s not good customer service

The people running this store are incredibly rude. They try to convince you that you're wrong if you're given the wrong food or drink. If you insist, they make you wait as they make what they've obviously run out of while gaslighting you. It's honestly funny but really just ridiculous. They just gave me a super watered down iced tea after having a mishap last time I was in. They're petty... LOL

Now I know why this place gets a one star. Sorry but I never post negative reviews. I would rather stay shut then say anything bad. But this place is funny. They f up my drink, I go inside and tell them. They look at me like I have 3 heads. Tell me I'm wrong. How the hell am I wrong. I order the same drink at ever Dunkin' I go too. Also when does anyone add granulated sugar to a caramel macchiato. Last thing I want to be tasting is sugar. I just can't. Good thing I don't come to this Dunkin'. I would explode. My head would drive me nuts I would rather drink Starbucks then this place again.