Starbucks - Portage

You're always so friendly! Today, my bill was $29.00, and when I mentioned I had a free reward, the cashier asked if I'd like to use my stars. I agreed, and he reduced my bill to $13.00. I really appreciated that. I love Starbucks because no matter where you are or when you visit, your drink will always taste the same — something I can't say for Dunkin'. I gave them 4 stars because they often run out of the syrups I like, and sometimes I have to wait too long at the front for my drink. I usually order an iced chai latte with oat milk, a pump of brown sugar syrup, a shot of blonde espresso, and pumpkin cold foam on top. I know it's not the employees' fault that they don't have what we want, but it can be frustrating.

You lost a star. Why? Because the lady on the ride was rude. I ordered an espresso freak with whip, because they don't hang it, except you ask. When I get to the window to get my order, she'll give me the drink without a pipe. I'll give it back and tell you to whistle. Then she thought I had to ask for whistles if I command and why they want you. She closed the window before I could tell her I had it and told it clearly to add whip on the sticker. She then added the whip shortly after returning to me and told me again that I had to order her with whip. At what point am I now crossed. I pointed to the sticker and said I did and pointed out where it clearly says add whip. I'm sorry this is our fault. You think? Please teach your employees the double check that the addition is added and do not leave customers with the employee's mistakes. Better.

Definitely one of the better Starbucks in NWI! Everything I've ordered here has always been correct, no matter how complicated. Even more importantly, they are consistent with the regular stuff. The staff is always friendly and during these COVID times...masked up. The drive thru can get packed quick, which is the only downside really. To anybody going here for the first time, watch out for the drive thru curb. I've seen a few cars turn into it when pulling into the parking lot and when the try to pull to the right when leaving the drive thru. Just a heads up.

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Fancy coffee treats were on point, I also enjoyed a bacon-egg w/ Gouda on a roll; which was delicious.