Sushi Lab - Pompano Beach

The food was ok when we finally got everything, the atmosphere and ambiance is very good but the service was definitely lacking. Our initial server was released and told to go home and our table was switched over to the only remaining server. Would have been ok if it had been communicated to him. He was clueless and not interested in getting another table. My order came out ok, but my dinner companion had ordered a mahi mahi salad that eventually came out without the mahi after I had finished my meal). After finally getting the server's attention and pointing out the issue, we were told the mahi salad would be replaced. Sometime later, the server came out with a replacement for my meal and not the salad. We got that straightened out and finally received the mahi salad quite some time after I had completed my meal. To top off the evening, I was presented with a check that included 2 of the order I had not just the one I ordered). The whole dinner experience was very disappointing and could have been avoided by simply keeping the original server there until after our dinner.

Worst service ever. Argumentative waiter when issues brought to attention. Slowest unhelpful service. Good just good. Have absolutely loved this place in past. Truly left feeling angry and unheard. I’m pretty sure I have never given a bad review but this was almost a joke it was so bad. Beautiful setting outside but…..

The food was bad! I thought we would start out with a tuna jalapeño roll, No presentation of the food and smelled very fishy to the point, we were afraid to eat it. Obviously not fresh fish. Also, I ordered spring rolls expecting fresh spring rolls instead we got something that was previously frozen thrown into a fryer and tasted “off”, suspected they use old oil to fry it in, and it was still raw in the middle. I asked for a fresh order and got the same thing again. The waiter then offered to replace it, do we ordered the coconut shrimp. Over cooked, tasteless and fried in old oil. Perhaps you have to pay the $100 for the 15 course “Experience” to really enjoy what the restaurant has to offer. But in our case it was disappointing. We also didn’t realize based on the website we were literally seated between the pool and hot tub.

Was not impressed with the sushi roll. When I saw the name Sushi Lab I thought of a unique experience about to happen. The name is very miss leading n deceiving And the price of the sake for a very small flagon was $25.00 and it wasn’t even a good brand. Over all I spent $55.00 for a roll and a sake

The food was excellent, the server Marecio (spelling) was outstanding, and the view is spectacular. The prices were ridiculous. A $13.00 glass of wine was at best a four ounce pour. We will go back.