Frost Bites Shaved Ice - Pflugerville

We went buy and placed our order. Part of our order was a frito pie and nachos with jalapeños. The cashier told someone to start warming up the cheese. After several minutes of going back and forth and asking the cashier if she already charged us and she said no. Some other girl said we don’t have any cheese. So after all that it came down to not wanting to warm up the cheese for the customers. Super disappointed with this place. Don’t think I’m going back.

I don’t even do ts but it’s about my money so we gone do it ! I went to Frost-Bites on 06/29/24 around 6:30 when I left my card me not noticing i left my card until I got to my next destination and then that following an email with an email from wells fargo saying I have insufficient funds when I know that’s a damn lie because I had just got paid !! so I retrace my steps and remember I went to frost bites before I even went to another restaurant so I at immediately called the bank to let them know those charges are not from me and informed them my card was stolen!!! The next day I went to Frost-Bites as soon as they opened let them know hey i left my card here and someone is using it to order things! I spoke with a manager then they immediately put me otp with the boss we informed her what happened she then tells me that I need to file a police report to see the cameras. I filed to police report and called this business back the next day to let her know I filed it ! why all of a sudden she can’t get her cameras working weird right ? so she asked me what’s the last four of the card I used I tell her now you don’t see any transactions after 3pm ??? i’m like okay another red flag something not adding up I called her again 07/05/24 cameras are down she still hasn’t gotten them working or whatever her excuse is !!! it’s been almost two weeks now I need answers??! it’s either you know who took the card and not wanting to give that person up but I will not let this go or swept this under the rug sorry but charges are being pressed on your business at this point and crazy thing is I go here all the time!! and the crazy thing is it’s almost a month and i still haven’t gotten a call back about the cameras i honestly think she’s covering the person or she knows who did it.

This place is unsanitary! Everything is so sticky/dirty especially behind the counter where everything is being prepared. Not to mention the girl preparing ice cream coughing all over the place.

Ice cream waffle cone was awesome ! The Snow cones were ON POINT ! Reminds me of a good old fashioned diner to hang out and take a chill pull from the summer heat There's little booth tables and a few high setting tables. Get some tunes on it here and it would be on Fire! we will be back many times this summer I am sure Thanks frost bites!

I've been wanting to revisit this place ever since I had a snow cone from them five years ago. Every time I pass by, they always seem to be closed, even when the sun is still shining brightly! I recently drove through their drive-thru, but they were cleaning the windows and wouldn’t even come over to talk to me. I just don't get it! I genuinely want to support this business, but it looks like I’ll have to keep burning gas and continue going to Casey’s Shaved Ice instead, since they have later hours!