Burger King - Pennsville

Wasnt to bad!! Customer service was nice!! Fast and efficient

Slow wait as always in the drive through. Didnt bother waiting left and went else where

Burger King is now where the Taco Bell use to be. The food is fine. Just like any other Burger King establishment. But the workers, are beyond rude. I brushed it off a few times, everyone has a bad day every once in a while but this was every single time we have been, 5 times, in the past month. the workers are always mean. We have a simple order and are always nice when placing it. The girl in the window was immediately negative no smile no hello nothing just the price and snatched the card out of my hand after I said hello. Then they didn 't give us half the order so we asked them to fix it. The girl in the window acted like it was our fault saying ugh what?! Fine The last straw, I tried to stay positive and nice. She never gave our credit card back. I asked her for it and she said what?! I said my credit card. you forgot to hand it back to me this girl looked at me in disgust, took the card out of the reader and basically threw it back into my car. I worked in the food industry for 6 years. I understand bad days and how difficult it can be. But this was ridiculous.

So I went to the drive thru today and a person came oni.e and took my order, now mind you they were already taking all day customers orders, when zi got to the when the girl couldn't find my order I told her what I order, she put it in, she asked me to put up, I pulled up to wait for my order, when she came out to ask me to pull up some more, I asked why is my order taking long, she had the nerve to say to me because you never order it at the window, I then went inside after all that I told them I don't want this order and to give me my money back, the young lady that took care of me seem liked she had a attitude, so I asked was she made, the manager never came to apologize or anything, they need to get some customer service there and get it together, so sad, I won't be back, So Sad.

Ever since this Burger King moved its location and eliminated the first pay window, the service is super slow. They added a second drive through line, but it doesn’t improve anything except keep the line from going back to the highway. They appear to have only one person at the only window taking the orders, collecting the money, making the drinks and serving the food. We have tried several times at different days of the week and time of the day, but the service is TERRIBLE. If you’re in any type of hurry, even if the line looks small, I recommend that you STAY AWAY. I think it’s time to just stick with McDonalds. They have two lines and still have two windows and the line moves much faster.