Ventanas - Pasadena

Food was bland and took to long for some sauce for the portion to be so small . There wasn't many people out there for the waitress to take so long to ask us how our food was . By the time she asked I was already done with my food

Was mostly disappointed that the advertised special had not been available for a month. Need to keep the website updated. Food was nothing special and typical of an average hotel restaurant. Limited menu and fairly bland tastes even on the spicy food.

Service was slow. One appetizer took about 30min, and it was only 30% or less occupied so it wasn't busy. Drinks was good. But even with happy hour prices, value and experience didn't meet my expectations.

Not sure why ratings are so low but solid hotel restaurant with friendly staff and yummy

Had reservation for months. Restaurant did not hold reservation. Showed up at reservation time. No tables. 90 minute+ wait. just told us “too bad” and we should try to go somewhere else. We were staying at hotel. No offer for take-out, nothing.