Moe's Southwest Grill - Palm Harbor

Really rude young staff refused to put my chicken on the side smh and burrito was falling apart. Then they laugh and talk about customers behind the register. All tables were disgusting. Also no welcome to Moe's was said but who really cares about that.

Pricey for a burrito when most of it was beans and rice.4 dollars more than the last time.id rather pay more at a mex restaurant

I 'm afraid that my last visit may truly be my last visit.Your staff informed me that the Moe Monday Deal no longer included the Homewrecker Burrito although it was included the previous Monday.I was informed that the Homewrecker burrito no longer included guacamole unless I wanted to pay extra. I 'm pretty sure that the Homewrecker Burrito is listed on the menu as including guacamole but I decided not to confront the staff since they did not appear capable of reading.I asked to use my points for my drink and I was informed that the Moe Monday did not include a beverage. I asked a 2nd time to use my points but the staff still could not figure out how to do that. Funny thing is LAST MONDAY, your cashier asked if I wanted to use my points for my drink.Lastly, your drink machine had NO DIET cokes at all. One machine has been down for at least 5 months. I was told in November 2023 that both machines were being replaced. Here we are 5 months later and no replacement and no diet drinks. Being diabetic, I count on you having no sugar options. No one said anything about being out of diet soda.To top off this less than wonderful experience, it was so cold in the dining area that people wearing coats were sitting at the Starbucks tables outside for dinner. I retreated to my car.WTH is wrong with this location. For years, this location been my go to for healthy food. My last 2 visits have been unmitigated disasters because your dinner staff is INCOMPETENT!

Kids being kids is the theme of this store during their late hours. No one was rude or unprofessional, but multiple items were out of stock (not prepared).

ONE PERSON WORKING. i went to moes tonight 2/7/2024 and had an online order. i was waiting for at least 30 minutes because they were very understaffed. there were TWO workers, one of which was a minor and an older guy. then the young worker left and the man was ALONE. only ONE worker and at least 8 people waiting on their food. i believe this was the manager/boss fault and they need to do better. the man was so stressed and i felt so bad for him. i didn’t even care to wait i just could tell the guy was so frustrated and stressed from something that he had no control over. OVERWORKED, COMPLETELY UNDERSTAFFED BUSINESS. this was only one time but that’s enough to make it not okay. Not to mention the stale cardboard tasting food. each bite tasted like i was eating plastic. zero flavor. do better moes.