Chatime - Otahuhu

Pretty good option for pearl milk tea and the price is really good compare to others as well. The service was nice and friendly. I got large pearl milk tea and it was good- nice taste both tea and pearls.

The drinks and atmosphere is amazing and the dark skin woman who served was so nice and made me feel so welcome. She made my drink and it was the perfect temperature. not too hot but still hot

BAD chatime! Served lukewarm milk tea that was supposed to be cold, tapioca pearls were super soft like they had been standing in someone else's drink for hours... Zero flavour like they've been trying to save off from using too much powder... Dé-gueu-lasse!

Very slow (serive the people. I haven't had worked in a cafe or especially a bubble tea shop. But say if there are 20 customers waiting and you only have 2 people working there I would go figure 1 will be making drinks and the other one will be taking an order ? Even then maybe take 5~7 order then go make the drinks ? Since it's a small tiny pop up type of shop ? For me that's how it should be .. but every time I see them taking orders for everyone first and I get my bubble tea after 30 min.. dude .. you gotta be kidding me.. sometimes my dad runs our of his patience and tell me to just cancel my order but somehow it's impossible with them because they don't know how to do it even with the waiting number receipt they gave me.

Helpful staff. Wanted to order taro milk tea, was informed it is quite thick with taro pulp, this is helpful to know for sure, I really liked it. Milk tea is nice. I don't get sugar added and the tea is perfectly balanced.