Dunkin' - Olean

The restaurant was extremely crowded. The food and drinks were delicious, but I had to wait almost 15 minutes past the scheduled pick up time for my order to be ready.

The drive-thru service is incredibly slow! It took 20 minutes for just 3 cars ahead of me. The car in front of me kept returning items. The staff is impolite and the food quality is very poor.

This Dunkin' location is possibly the worst in America, and I'm not exaggerating. I've lost count of how many times something has been broken or not working, resulting in only half of the menu being available. The coffee they make is terrible, and no matter how many people are in the drive-thru line, it takes them 20 minutes to serve customers. Currently, the only thing I can order is doughnuts because the entire sandwich and food machine is broken. It makes me wonder why they even bothered to open today.

I was literally starving today so when they handed me my sourdough breakfast sandwich (my fave) I actually inhaled it in 1 bite and didn?t get a picture for a review lol? Today I also got a pumpkin cream cold brew coffee, so delicious. My goal is to tryall their seasonal flavors this fall!

Went here today and saw a sign on the door that said Lobby closed due to the only being 2 people there today. Okay! I'm happy to go through the drive thru, but wait... another sign saying in fact the drive thru is also closed! I was one of 6 people whopulled in during the very few minutes I was at this location. I can only imagine the revenue lost in these hours.