Dunkin' - Oaks

I am not a dunkin fan overall but they have all gone down and I will now sit in the longer Starbucks line or actually walk in somewhere else to get my occasional treat. Now I see why the Sbux line is longer. Been to this location twice recently and bothtimes have received the wrong order. Their ineptitude and care for what is ordered is now dangerous for me as a Diabetic. When Iorder sugarfree vanilla lattes or a large coffee with cream, and am served the regular lattes and coffee with cream AND SUGARyou have made my decision for me about where to go in the future.

They say America runs on Dunkin. From what I've seen, that might ring true. Its so popular and for good reason. Most people love coffee, and they love the convenience of getting said coffee through a drive thru. They have a nice selection of coffee and notbad prices too. The bacon pieces are nice, the doughnuts are nice, I would recommend and yes, I will definitely go again andagain and again, for my coffee full. Convenient, good selection, fair prices and quick service. I can't fault it.

I?ve come to this facility 3 different times and each time I?ve had bad experiences with customer service and product. Why 3 times? Because I believe in 2nd chances and someone having an off day so I try to give a benefit of the doubt. All 3 timescustomer service at the the counter either took forever to see what I wanted to order acted like they were annoyed with mypresence or didn?t feel like working. The coffee is never brewed right and they don?t say thank you or you?re welcome. Therewon?t be a 4th chance from me.

1st day fine, 2nd day there I couldn?t get a light and sweet coffee. When I went back with the black coffee they were incapable of making it light and sweet. Gave me back the same black coffee with a bit more sugar in it. Part of it may be a languagebarrier. What they failed to do was obvious and it?s not rocket science.

The worst customer service in the entire US. The woman who attended us was extremely extremely rude, I haven?t seen someone being so rude ever in my life. Thought of starting our one day trip with the some good coffee but she ruined the whole day forus! If you are having a bad day, stay at home.