Newcastle House Lounge - Northumberland

Gemma chef We went to the Newcastle house hotel in Rothbury after a lovely riverside walk and a wander through the town to see if we could get 4 nice coffees and 4 bacon sandwiches for brunch. We asked if it was possible as it was 11.10 am and breakfast finished at 11 yes no problem we were told. So the group including over 80s ordered coffees and sat down. Just before the coffees came the waitress came outside to tell us the chef was going on a break if we were ok to wait. It was a lovely hot day so we sat in the shade and waited. 25 minutes later another waitress came out to tell us sorry we can’t do bacon sandwiches after all we have these sandwiches though…. All lunches unfortunately which was a little early. I Explained we have sat here and waited for 35 minutes when we could have gone to any of the little cafes in rothbury for the exact same thing had we been told it wasn’t possible. Apparently Gemma the chef decided after her break to change her mind, absolutely not acceptable at all. Wouldn’t recommend at all when you can see we have oldies in the group and we checked first and we had the good manners to wait for your break to finish! Rude is not the word. The waitresses were both lovely but that was no help. The whole debacle was just time wasting and also in the whole time we waited there was only a total of 11 people sitting, I would have thought an order when no one is ordering anything other than drinks (tea and coffee) would have been great. The inside is shabby and in need of updating though looked clean, we didn’t use any facilities so can’t comment. The coffee was also not hot even though it’s from a machine so someone needs to get a grip of this place as we later wondered if that was why it was nearly empty. Won’t be back won’t recommend and definitely hope people take notice that at this hotel you definitely as a customer don’t come first!

How do I review this hotel ? We stayed in a double room with on-suite, room was very basic,not much hanging space for clothes and ceiling paper coming lose. the kettle very temperamental but clean a very comfortable bed . The bathroom was not great very small and a long wait for the water to get hot.however the staff were all lovely the breakfast very nice and they had a Greek night on the Tuesday which the food was excellent if you want luxury not for you but if you want good value for money it’s ok good beer too !

The pub is clean and bright, but has a rougher ambiance compared to other local establishments. It's a great spot for a fun night out with friends rather than a cozy date with a partner. The breakfast I had at Newcastle House was good, with generous portions and friendly service. The food was tasty, though not among the best I've had. The coffee was okay, but could have been hotter. The prices were fair and overall, it's a decent option for breakfast in Rothbury, especially since it opens on time.

Top notch Sunday carvery. Excellent service from attentive staff. Highly recommended for your Sunday lunch and beyond.....

The £12 tapas were disappointing. The chickpeas and tomatoes tasted like they were straight from a can and lacked flavor. The Canaria potatoes were just overcooked new potatoes with no seasoning or butter. The salad seemed to be directly from a bag and was bland. Despite the subpar food, the friendly staff earned them an extra star in my review.