Bay Watch Cafe - North Myrtle Beach

My family and I are just there. great place to stay. the children had a great time. the whirlpools and lazy river and heated pool were great. loved the access to the beach .

8 cockroaches of all shapes and sizes were counted after only one day of guests, no one who is available to call if in need, one of the eyes on often does not work, the washing machine does not work well at all.

This is our 3rd stay at Baywatch. We have truly enjoyed this facility and the first 2 times our accomodations were excellent. This time...everything in unit 0819 is SO shabby, damaged, and dirty. I literally put the filthy rag of a kitchen rug in a closet. So disgusting. Looks like the very worn out furniture came off the street. Very disappointed.

Let me start by saying this review is only in regards to Elliott Beach rentals. Bay watch was a really run resort with a great setup and very polite staff. But rent a unit through them and not through Elliott if possible. This is the email I sent them: I stayed for a week in North Myrtle Beach prior to staying with Elliott. I decided to stay 4 extra days and saw signs for elliott all over the place and thought they must be good. I received a text at 11:30 AM that my unit was ready, showed up at the Crescent Beach office at 1PM and was told they were doing some touch ups and taking pictures so I couldn't get my packet until 3. I came back at 4:30 PM and was told my unit was ready. We picked up groceries and arrived at Bay Watch around 5PM. The unit was disgusting. The door wasn't even shut all the way, bags of the previous guests dirty/wet linens in our room, pillows that were stained and disgusting, coffee still in the coffee pot, dirty dishes on the counter, dirty pool towels hanging up in the bathroom, sand in the sink etc. I called the main office around 5:45 PM as we had been cleaning ourselves because our 4 young children couldn't just keep waiting in the car. I was told that the lady I spoke to would reach out to the head of house keeping. Two girls showed up at about 8:45 PM to do a re-clean. We told them not to bother as it was too late and we had already cleaned. Again, we have 4 young kids that were just sitting in the car for well over an hour while we cleaned. Someone did reach out to me and leave a voicemail in regards to my original email. However, I didn't want to waste our family vacation time on the phone dealing with this. There was literally trash, soda bottle caps and toothpicks on the floor and food on the dishes that were on the counter and in the dishwasher, I honestly couldn't believe it. On Tuesday we went out for the days buying gifts and such as it was our last day and we returned to the unit around 8:30 PM to a hot room and the A/C wasn't functioning at all and the thermostat was blank. I called the 800 number on the fridge and was told that they would call Hewett and they would call me back. I received a call back saying they were being dispatched with an eta of hopefully 30 minutes. An hour and a half later I called the emergency number and was told she'd follow up. I got a call after that from a guy from some company that wasn't Hewett saying he had a guy at my unit 15-20 minutes prior and no one answered the door which is in no way true seeing as I was sitting on the couch waiting for someone. I was told no one could come until 8 AM. Since I work on HVAC at home I looked at the unit, saw that it was froze over and the drip on the floor was almost overflowing and the aquaguard had shut it off. Before anyone can say its our fault, we never turned that unit down as we were very rarely there. The unit has no air filter and seems like it could potentially be leaking. I had to use all the towels we had in the unit to dry up all the water in the drip pan and then the system came right back on. Hewett showed up at 8:05 AM on Wednesday as we were leaving. But that's not my job, essentially we checked in Saturday and checked out Wednesday and lost two of those night having to clean and deal with issues around there. Times that we planned to take the kids to the pool and my wife an I to walk the beach. I don't get to charge Elliott an emergency fee for getting the A/C to run again and my wife doesn't get to charge a cleaning fee for recleaning the unit after according to the card in our room Candace and Tess cleaned it...which was a joke. It was literally the worst $1000 we've ever spent. Luckily we had a ton of cleaning supplies with us do to covid so that we could clean. In case anyone finds any of this to be questionable I have easily over 50 pictures of everything that was dirty or left out of place upon our arrival and I'm more than happy to email them or post them wherever you would like.

The personal is always so friendly and welcoming. we have come for years and will continue to do so. the rooms are clean, spacious and with the best view. there is so much to do on the eyes and near everything. can not wait to return.