Poltimore Inn - North Devon

My first time dining at this restaurant was amazing. The service was exceptional - the staff were helpful, friendly, and polite. The food was delicious, the atmosphere was great, and the owner was fantastic. It felt like a real community gathering spot and was a refreshing change. I highly recommend this place.

We had another amazing weekend staying at 'Poltimore'! This was our 8th visit and the service and food are exceptional. The staff are hardworking and friendly, always willing to help. If you're looking for great accommodation and food at a reasonable price, definitely visit here. You won't be disappointed! - Chris and Lindsey Taylor from Cornwall.

I had one of the best meals I've ever eaten on Saturday night at the Poltimore Inn. The belly pork was exquisite, and the staff were all friendly. The food was reasonably priced. Thank you again, Poltimore Inn.

We arrived after a long drive, They offered us an upgrade straight away outside the building. It was raining and down a long steep driveway. we declined. put our stuff in the room, (towel rail fell off bathroom wall when I put towel on it. We went straight down to eat and informed them straight away about the towel rail. First meals sent out chicken was raw and blood running out (pictures to prove this) Prawns undercooked, mixed grill was cooked but no colour to one side of the meats like it was done in a hurry. Bar manager was lovely she apologised asked what else we would like and offered us a free drink which we didn 't want. I didn 't want to risk a main meal and, as I 'd not eaten since breakfast, just had a pudding. Hubby ordered a burger and chips with an extra burger on it, and it arrived without an extra burger. The chips weren 't cooked and were hard, so they then brought fresh chips and extra burger. Chips were fine, but the second burger was burnt and hard on one side. The kitchen manager came out she was polite but argued it depends how you like your food cooking! Also they had been very busy. Bar manager had said any food would be free that night, and we were brought a £38 bill, so we asked for the manager/owner who was out right rude and obnoxious the way he was trying to defend the food. He told us the bill had been cleared so we went to our room. As we went up, we could hear them arguing in the kitchen and heard the owner say, 'the law of averages your bound to get one wrong! We carried on to our room. 10 minute 's, after we were in the room their was a knock on our door, husband answered, and the manager/owner and kitchen manager were standing their. The manager said, 'You can stay tonight have breakfast but then we want you to leave. ' I said what you are kicking us out because you fed me raw chicken? He said we aren 't kicking you out. You can stay tonight, and we have asked you to leave in the morning! We said we have nowhere else to go. we had paid for 2 nights, and he said loads of b&b find one of them! He said he had to protect his staff? and were going to slate them?, and I said we had no intention of slating you, and your staff weren 't the problem they were apologetic and nice it was you that was rude and obnoxious. The kitchen manager asked him to leave us and he went and she said he isn 't a people person! She then argued how a burger and chips should be cooked and that they couldn 't serve a burger pink, to which I said, But you can chicken? In the end, she said we could stay the sunday night, but we would have to eat else where else to protect the chef, and she would have made us pay for the burger and desert. We said we would get back to her. We asked about the heating as the room was cold, and we 're told it would come on a timer, which it didn 't. It didn 't make sense she said we could stay in the end but cudnt eat in the hotel in the evening. As one of their chef cooked us breakfast in the morning. I had a piece of toast hubby that had full breakfast and enjoyed it. They left, and we booked a Premier Inn, and we rang down and let her know. They refunded us the 2 nights stay, but it totally ruined our last 2 nights of our holiday and pretty much left us stranded! We have never had a problem like this before anywhere or been treated so badly. I only wish I could upload the picture of the chicken sitting in blood!

Excellent accommodation, food and service. The new chalets are comfortable, clean and away from the pub so, no noise. Amazing views too. The food is of a high standard and the staff are super friendly. Don't worry about parking, there's plenty on road side and in the little square. An absolute gem of a place, well run, in a beautiful area, nothing was too much trouble.