Cinnabon - North Charleston

Very long wait to get served, but expected this time of the year. The cinnabon rolls were perfect, as usual.

I have never been treated so rudely by an employee. I ordered 1 cinnamon roll and the employee tried to upsell me on 6 take home rolls. I had to tell her several times i didnt want them. I asked for drip coffee and was told we don 't have that. It states right on the menu you do, so I asked what is that, pointing at the menu? Clearly the employee didn 't feel like brewing coffee, or whatever, so proceeded to charge me for a $5 coffee, ready made, instead of the $2 coffee I wanted. When I realized they actually do have coffee urns, just no coffee was made, I asked for my order to be cancelled. When I asked for my order cancelled and a refund, before she had even begun making the order- so no big inconvenience- she became irate, asked me to leave. I asked for a recipt that I had been refunded and she said I 'm finna go off. I 'm finna go off. She gave me a receipt that I had been refunded $5.04, not the $10 that I was charged so I informed her that it was incorrect and she continues huffing and puffing, complaining that I am just an unreasonable person, why can 't I just take the $5 coffee, while I 'm standing there calmly waiting for my receipt. She 's going back and forth from that and threatening to go off. She finally tells me that she can 't print a receipt for the whole amount, the manager isn 't in yet, if I 'm not refunded the whole amount in a few days I can come back. I 'm not coming back. I don 't even live close to here! This employee should not be in customer service.

Flavors toppings were great, but dough was raw. $7.17 wasted.

I was truly amazed with my experience the staff were very friendly and the cinnamon rolls were very fresh. So glad they brought it back!

I like the taste of Cinnabons and the service was good I just think they were very overpriced because I've got a friend who can make better. But if you're in the mall and want something sweet this is the place to check out.