Friendly's - Newark

Was set by the host at this friend for 25 minutes without a single server check on my table to get a single order. many servers ran around and checked on various tables right next to mine, but consciously ignore mine. I even got a few dirty looks from some customers who made me feel like there was a racist atmosphere, as I was the only colored person in the building at that time. many customers sitting around us finished their meal, paid and left all the time when we sat without waiter. we went without ever being seen by a server because waiting for half an hour after sitting is completely ridiculous. will definitely never come back.

I came into this friendlys with my daughter a couple days ago. I got my order taken by the manager Robyn. I bought just ice-cream and left a tip on card. There was only one ice-cream scooper and she seemed to be very busy but Robyn was standing in a corner on her phone or just talking to people not doing her job or helping the ice-cream scooper. Once the ice-cream for my daughter and I was ready, I asked the girl “who receives the tips when I tip on card” because I did not want Robyn to get it since she has done nothing to contribute to making the ice-cream. The young lady said “Whoever takes the order is who gets the tip.” It is disappointing to see that Robyn would not help the girl who looked to be struggling and instead was on her phone or having a fun time talking to people.

The waitress was very friendly and hard working.Food was good. Nice to eat at a Friendly's restaurant again.

Never coming to this Friendly’s again. Server overcharged her own tip with my card. I tipped 4 dollars for a 18$ check (which is 22%, more than reasonable) and she charged me 6. Idk yall but that’s called stealing ?

We tried the new Chicken Pesto Mozz melt Brisket American cheese melt. Both were very good. Our waitress was great also. The hunka chunka pb fudge ice cream was fantastic as always