Vivi Bubble Tea - New York City

Spicy popcorn chicken have some pop. Good bubble tea.

I love bubble tea, but this was the worst experience I've ever had at a bubble tea shop. I decided to wait before posting this review, because I was so mad that I needed to cool off some. I came in on Feb 18 at 7:30-45pm. I ordered a simple blue galaxy with about 75% ice of what they normally put. The girl at the counter recommended that I not change the amount of ice, but I still did not want that much ice. They say ok and make the drink. I'm talking with my wife while they make it, but I should have been watching them. The guy behind the counter proceeded to pack so much ice into the cup, so that I wouldn't even be able to swirl the straw around the cup due to how much ice was packed in. Maybe he thought it was funny, but I didn't. Once he added the liquid though, I couldn't tell how much ice since it was just all dark. I got maybe 5 sips out the cup before there was no more liquid in it. I didn't even make it to the end of the block before it was over. I like to savor my drinks so I know it wasn't just me gulping it down. Plus, I still had a cup FULL CUP OF ICE packed all the way up to the top. We were late getting to our next destination and I had already made my wife wait just so I could get a tea, otherwise I would have gone back to complain in person. I basically paid $10 for a sip of flavor and a large cup of ice. I had to wait to the next morning for the ice to melt enough to get to the boba at the bottom. DO NOT GO HERE. THEY WILL RIP YOU OFF!

They had Halloween candy this past year! Kudos to you for being friendly to neighborhood children!

When I first moved to NYC I got ViVi 's all the time at one of their other midtown locations. It was never my favorite, but it was always decent. Yesterday 's bubble tea was a total let down. The tea was watered down and I got little to no boba in my ViVi Boba Tea . Lots of ice too? Bubble tea normally isn 't served with much ice (if any at all). They gave me a broken straw so it broke the top of my drink and it spilled everywhere. The staff was rude and annoyed that I spilled my drink. I asked for napkins and she gave me 2 to clean up a huge spill. Didn 't come out and offer me help. When I asked for more napkins she only gave me one more. I left covered in bubble tea and had to leave the spill that I offered more than once to clean up. They acted like I was crazy and an inconvenience. A very upsetting experience. I won 't be back to this location. Also, the floor needed to be mopped. Ambiance was mid quality due to cleanliness. 2/5 stars as of 1/4/23

Great boba drinks! They were out of a bunch of topping when we went but the Taro milk was delicious!