Dunkin' - New Britain

The staff is super friendly here with one exception. There is one girl I have seen be incredibly unprofessional, and she caused me to lose my temper this AM I made a silly joke that she considered in appropriate and rudely commented on. I have seen this woman more than egg on a fight between two seniors who were pushing each other around. This woman came out from behind the counter and pumper her fist and chanted “fight”. She should be FIRED, lol!

Coffee was nice and fresh, and the employees were very friendly, all around good experience. There were even a couple of older gentlemen there that seemed to be regulars, and they too were very kind and polite.

Excellent customer service.. Unfortunately didn't get his name (2/13/22 5:30p) man behind the counter deserves a raise.

Love going everyday to get my sesame bagels fresh and my favorite muffins

I gave it 4 stars because of the attitude of one of their employees. but this dunkin always makes my coffee right. That is hard to find these days. Whenever I go to a drive thru they always end up screwing up my coffee. But not this one.