Gold Star - Mount Repose

I come here at least once a week due to it being right next to my job. The workers are always on top of it !

Ordered a double decker on wheat. It came out on white, when I told the waitress she told me that she didn 't make the sandwiches and that the cook said it was wheat bread... I said looks like white to me but, its already made so... I 'll eat it once the cook realized that it was actually on white and not wheat, he offered to remake. The cook was sincere in his offer apologetic. The waitress acted like she had zero responsibility in the accuracy of the order prior to bringing it to the table....then didn 't check on us until she brought the check. I have been a server before and knew it was my responsibility to check the order....any ways, it 's a small thing but, when a customer tells you something isn 't right... You should listen and not cop an attitude.

I placed an order through door dash and the sandwich had metal in it. I called the store and they did nothing not even offer a refund. This is very unsanitary unsafe and a health hazard. Very un happy customer.....

The amount of cheese on the coneys is *chef's kiss*

Had 3 coneys on 5/15/23 and they were disgusting! The amount of grease from the cheese and how soggy they were made was ridiculous. Not sure what changed at this location, it used to be good.