Innkeeper's Collection Glasgow, Strathclyde

Room was in very poor condition, dusty, dirty floors, marked walls and other things wrong, woken by fire alarm going off for 5mins, for the price and condition, not even complimentary meal or breakfast, handed keys in and it was a sharp goodbye and not hiw was your stay, terrible

Check in lady was absolutely lovely. Good location and size of room. Ample parking and loved late checkout. However room felt grimy bits on the carpet, bathroom skirting in particular was filthy behind the door, marks over walls, and dingy lighting. Remote was tv was so sticky had to get antibac wipes to clean it before I could use. Broken bin lid and kettle switch. Actual bed, toilet, sink etc was spotless but shower just slipped down the pole as holder wouldn't lock in place. On plus side, plenty of tea, coffee, milk in room.

Just home from a weekend up in Scotland. Stayed here a few years back and had a great stay. This time not so great at all. Booked a family room online including breakfast. To be told the first morning we had to pay additional price for kids to eat. Even though we booked and paid for a FAMILY ROOM with breakfast included. The room was situated close to the main road so was loud with traffic. The curtains didn’t even cover the window so had gaps of light peering through. The bin lid was broken. The bed was like sleeping on a dorm bed on a school trip. Layers of dust around the lights and lamps, like it had not been dusted for weeks. The breakfast was questionable. There was no fruit juices, yoghurts or fruit as a part of the breakfast. Had to physically ask at the bar for cereal, cups and cutlery. The female Chef was rude. No staff around on the first morning . Will not be staying here again. Certainly WILL NOT be recommending to anyone

Absolutely shocking service and terrible food. We ordered for Chicken Burgers but what we got is chicken nuggets wrapped in a bun. No lettuce, no cucumbers, no carrots or onions. No veggie, when asked they replied they don’t put any vegetables in burger due to allergies. Utter rubbish. No mayonnaise no tomato ketchup. Manager is not reachable. Just look at the Chicken Burger. I hope manager will have a look into this.

The hotel rooms are attached to a Toby Carvery. And this is where you can get ones breakfast an evening meal. We had both meals and it's a thumbs up! The rooms are reasonably priced. I thought that our bathroom could do with an update. It was clean, just a bit tired. As for location, it's pretty much straight of the motorway and is about 12 miles outside Glasgow City centre.