Randy's Pizza - Morrisville

Tonight we placed an order and, after about forty minutes, found out it was canceled because they were too busy. We were disappointed, but we took it as an opportunity to highlight just how fantastic Randy's Pizza is. We decided not to let ourselves get upset; instead, we will celebrate Randy's success because he’s so busy making delicious pizzas and the best delivery wings. We’re still fans and we're not going anywhere. Cheers!

This was our first time trying Randy's Pizza, and we absolutely loved it. We ordered a large plank and weap pizza. The crust was delicious—soft yet crispy. The toppings were perfectly balanced, allowing us to enjoy each flavor. The sauce was just right, not overpowering at all. Overall, it was a very well-balanced pizza. We highly recommend it!

After several frustrating exchanges, my partner took over the conversation, but the manager continued to argue until he hung up on us. My partner ended up going to the store, where the manager again refused to provide a refund. Meanwhile, a girl in the kitchen made dismissive comments that added to the already tense atmosphere. After things escalated with both customers and staff, the manager finally agreed to issue a refund, but it shouldn't have been such a struggle. The manager's attitude was unacceptable; he should not have debated with us. This was one of the worst experiences I've ever had. Both my partner and I have over 30 years of experience in the restaurant industry and have a deep respect for it, yet we felt completely disrespected in this situation. Although we eventually obtained the refund we initially sought, it came at the cost of being treated poorly as loyal customers. We used to enjoy Randy's Pizza, but after this experience, we will definitely not return. We made sure that the delivery driver received his tip and returned the food that was literally left on our doorstep. If I could give zero stars, I would. Do not expect this business to offer respect or quality customer service.

A disc and some frits ordered and waited 30-45 minutes. I'm still waiting when I actually write this review. Family of 4 comes after me and commands for 4 and get all their food before me. More food after the first slices they ordered. This is also the second time that I was not respected at this point. I won't speculate why, because this time it could have been a mistake, but oh good. The Miami site never treated me like that. I'll never be killed again in this way.

Let me begin with the fact the pizza was good , but I have to say they have to step up with the service , for one they served me my slice on a bare pan with no plate or paper which I thought was un sanitary consider where the pan are places which is on top of the garbage after use , then I ordered hot wings and was served boneless hot wings and was never given the option of boneless or traditional, the young lady behind the counter who took my order looked miserable and appeared to wanna be on her phone rather then attending to me and my order . Would I go back ? Not at all ill stick with slice of ny in Raleigh sorry guys im a new Yorker and all thought the pizza was good ur service sucked