Costco Food Court - Moreno Valley

**Overview:** We needed to refuel before our trip, and this Costco Gas Station was the most convenient option, located right off the 60 freeway in our direction. **Atmosphere:** The station was surprisingly organized for a gas station. They had dividers and cones set up to direct traffic into two lines. While there were a few narrow curves, be sure to leave enough space for others to back up if needed. All three membership verification methods worked seamlessly—so you can easily pull up your membership on your phone for scanning. **Verdict:** Thumbs up! Overall, this Costco gas station exceeded my expectations. The wait time was reasonable, and the separate lanes kept traffic flowing smoothly. They accept credit cards and Apple Pay, which is a definite plus.

The lines are usually extremely slow at this location because they only have 16 pumps opposed to 32 (other larger stations have). The gas techs do not help at all or direct traffic well. To alleviate this issue they need to make more pumps by knocking down the parking lot near Tire Center. Also people should utilize mobile app it's so much faster.

Bad Customer Service!I stopped by Costco this morning to return a kitchen faucet. I was the only one in the return merchandise area and the Costco employee looked at me and continued his casual conversation with another employee. Keep in mind, I didn't have a cart and was holding the box thinking it was going to be a quick transaction since it was so early in the morning. Sidney, the employee finally decided to acknowledge me after I started walking closer to the counter to put the box down. I asked him if he saw me and he didn't respond. I made the return but left feeling disappointed in the lack of customer service today. Costco, you can do better!

Martin is an upcoming five star employee, and a very helpful person. The pumps run and the time spent there is efficient.

Gas station is a mess. There is no directions. Filing up gas pumps in the middle of the day. The pumps are super slow and only 2 per station.