Sass Caffe - Morcote

Es ist jedes mal aufs neue ein erlebnis hier zu gastieren. Der service ist sensationell, das essen ist ein traum und die lage zum dahinschmelzen! Ein Muss für jeden besucher in Lugano.

I was not able to enjoy even a drink at the caffe. First of all the staff was not happy when we said we would like just to have a drink. After waiting 10 minutes and when my father got bored and took the ashtray from the nearby table the waiter took it form his hands and put it back on the table without any explanation. Waiters were adjusting other tables and many customers were waiting to ask the order. This is unacceptable, especially if you are in the main square of a city in Switzerland. Shame on you!

Two stars because the food is very good. On the other hand, the service disappointed us a lot, especially in view of the previous good comments. We ordered two salads as starters and ended up receiving one for two after the main courses. The wine service was also done a moment after receiving the dishes. Waiters and waitresses friendly but visibly overwhelmed. For the price, a bit of a shame!

My partner and I were tourists in Lugano and we chose the Sass Cafè for lunch. We ate well, the service was not up to par, but above all the bill (different prices from those written on the menu). The Sicilian cannoli on the menu indicates the cost of CHF 12, but in the bill we paid CHF 14!... The water is cl. 50 they made her pay her weight in gold, CHF 4.80! It's okay that we were passing through and we're not local, but Incu....(ripping off) customers like this is really counterproductive, in fact we won't be going back again! Massimo from Lodi

Delicious food, welcoming and attentive service. We had great dining experience here! Special thanks for freshly backed gluten free bread