Mcdonald's - Miles City

I am 49 years old and this is barr-nunn the worst McDonald's I have ever been to. Absolutely atrocious I think they would do well to close this particular place down

Stopped in 7/5/23 early am. A young blond woman employee and a young male employee took turns verbally abusing the young man running the register. It took 10 minutes to get our 2 egg mcmuffins and during that time, they mocked him 3 or 4 times, even saying for all to hear: I thought you were an A student . They gave him no instructions, but mocked him for making mistakes. It was very uncomfortable for everyone. Food was fine. The two employees spent more time riding the kid than preparing our food, Sad. The couple ahead of us didn 't have their food by the time we got ours.

Get ready to wait. I didn’t read the other reviews until it was too late. Shockingly long wait. Stopping at a sit down restaurant would have been faster. The staff seem nice and competent, so there must be a deeper management and/or staffing level issue here. The wait is really crazy.

We stopped in here on our way to Billings ordered 4 sandwiches and 2 shakes. We ordered on the kiosk thing. Then we paid at the counter and took our seat. Then 19 minutes later a gal that was sweeping asked if we had got our food yet we said we had not. She went to the counter talked to someone in a yellow shirt then came back and said they are putting it on the tray now. So... 13 minutes later I had had enough and went up to the counter, no food tray in sight (no they were not busy) I then told the gentleman behind the counter (who was incredibly nice) in a wheelchair what had happened and that I just wanted a refund so we could be on our way. He had to call for the girl 3 TIMES, she finally came up didn 't even look at me just said What do you need? To the man he told her she still didn 't even acknowledge me handed me the money and said There! I suggest more management training or just get rid of that dark haired, super skinny one she is worthless and rude.

Stopped to grab a shake and mcflurry. Paid with credit card and then they said the machines were down. Had to wait for refund. Drove to Arby's and got shakes that were delicous and cheaper besides. Lesson learned and won't be back.