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I'm really disappointed. I placed an order for 2:10, but when I arrived at 2:45, no one acknowledged me or the other customers who entered the door. Eventually,...
Mai multI placed an online order for pickup, but my experience was not as expected. When I arrived, no one greeted me, which was unusual, but I didn't take it personall...
Mai multThe cookies are fantastic—very buttery, but not overly so. The staff seemed a bit tired, yet they were still lovely. I completed my order ahead of schedule. Tha...
Mai multLoves this app and stores. my personal experience was good, they gave me and the cookies came in amazing condition. I also went to the load and they were very f...
Mai multMy absolute favorite cookies! They are always super moist and the flavors wow me every week!I love that they change the menu every week, get’s me actually excit...
Mai multI've ordered delivery a few times and every time I do not get what I ordered. They don't call to ask about substitutions. And heaven forbid they pick up their p...
Mai multThe cookies are fantastic, but the service is really lacking. During our last two visits, we ordered ahead. The first time we tried curbside pickup but never re...
Mai multI pre-ordered a cookie I was really looking forward to, but when I arrived to pick it up, I found out they were sold out. Thankfully, there's Cookie Co. and Chi...
Mai multOn October 13, 2023, I ordered cookies online at 11 a.m. for pickup around 5:40 p.m. However, when I arrived, the cookies were not ready. The young staff member...
Mai multThe best cookie shop! Love how they always have new cookie flavors. Their staff is always so nice and have great customer service skills.
I will not be using this company again until they reach out to me by phone. As a business owner with multiple ventures, including rental properties, I was consi...
Mai multThis was the worst experience I've had at a Crumbl location. Each time I visit, I'm informed that I can only place orders online or by phone, never in-store. Ad...
Mai multI went in to grab two cookies to go, but I couldn't place my order inside the store. I stepped out to my car and ordered on my phone. When I returned just two m...
Mai mult