Prezzo - Mendip

Absolutely dreadful experience. Rude manager, was made to feel as if we were lucky to be there and we were just in their way. Food is poor, warm at best with long waiting. Toilets dirty Never again!

I find this a realy relaxing break in my shopping day. Table booked, they are spaced out so one does not get interrupted by others talking, staff polite and efficient good choice on menu value for more

Called in for a late lunch while shopping at the village. I had a large pizza and the wife had pasta. Not rushed and great staff. Everything hot and spot on. Will definitely be back. Hint: scan the QR code on the back of the menu for 25% off your bill.

The person who greeted us was very shouty and hard to understand. The restaurant staff where lazy and didn’t care about sending the food out to the customers quickly enough. Our food was great however we felt ripped off with the size of the portions. We had the orzo pasta salad as one of our meals. We said it was to small for a main course. The chef said it’s a main course portion. When we went to pay the girl gave us a ridiculous excuse saying we always get complaints about that. We thought well sort it out stop making up excuses. No wonder they’ve closed restaurants with this slap dash service and portion sizes. The window to the washing up area is very small with dishes stacked up in view of the customers. Nobody said goodbye to us on departure.

My husband received an offer of a bottle of Prosecco or two free desserts as a birthday treat from Prezzo (his birthday 6th Nov). We were going to be in Clarks Village the following day so we decided to book for a lunch time meal that day. We have had meals at many different Prezzo's, but I have to say this was the worst we have ever had, we both had the chicken Saltimbocco. The chicken was chewy, the white heart cabbage was a wedge that was so hard the knife could hardly cut it and the jus was like water. No matter we thought at least the desserts would be nice, which they were, as was the wine and coffees to follow. When the waitress brought the bill to the table my husband showed her the QR code which she tapped and we paid the bill then left. Today having found the bill, we noticed that the desserts were charged for, so much for a birthday treat. Sadly we wont be using Clarks Village Prezzo again.