Subway Dockside - Medway

New ordering system is ridiculous, can't order things how you want them, takes twice as long and you can't see your food being made. The old way was much more straightforward and quicker, change for changes sake to try and justify the huge price increases for worse quality food.

Absolutely disgusted with the service I just received. I was told that if I want to order using card payment, I could not order directly with the employee. I was basically refused service because the company have taken the card payment machine away from the employees to use. Me the customer!! likes to order my food directly with the employee!! I LIKE TO SEE MY SUB BEING MADE. The company have covered the whole glass with a big green sheet saying use the Kiosk... I don't think so!?! What happened to ordering your subway and wathing it being made and having an interaction with the employee. Tey might as well put robots behind the counter now. Bring back the old way of ordering the food, we should have a choice of what we want to do, I don't care if the company is going to save money by installing kiosks, I don't use them and never will. If I was going to order my food using a machine, I would sit at home and order on Deliveroo. I will not be forced to use these kiosk machines!! DISGRACEFUL!! just lost a loyal customer

I always find Subway good for a filling lunch with so many choices of fillings and sauces. Good options for veggies and vegans too. Meal deals are quite reasonable. Don't expect much in the way of atmosphere, it is functional and the seating is designed for short stays. I had a tex next sun on hearty Italian bread, nice and spicy and good with some crunchy salad

I always enjoy eating at Subway, but on this occasion the tables were dirty with crumbs. It wasn't busy, so they could have been cleaned.

We love Subway, our favourites are meatballs and tuna sub. Service is always good. Last visit at Chatham Dockside, the floor was not clean, litter left behind by ignorant customers unwilling to clear up after themselves.