Cecil Whittaker's Pizzeria

Placed an order online and the delivery driver sat our pizza/salad on the ground, took a picture, and then rung our doorbell as he walked away. All of this in under a minute. I clearly selected for the order to be handed to me and when I call this location to communicate this complaint, I got hung up on each time I called. It 's a NO for me.

Will NEVER be ordering from this location again. They get an entire order wrong, then hang up when whoever this person is tries to connect you. Totally horrible experience.

Pizza showed up with the wrong toppings so I called the phone number listed to reorder and I get directed to a call center that is only able to take orders but can’t provide any customer service. They then transferred me “directly to a store associate” where the line disconnected. This happened 4 times and when I asked if anyone else could help me, they told me I’d just have to go to the store and wait for a new pizza to be made. When we got there, the manager told us it wasn’t his fault and to take it up with DoorDash. Last time I checked, Doordash didn’t make the pizzas. What was the point of delivery if I had to go to the store anyway and then get treated like I’m an inconvenience. Zero customer service…

Horrible horrible customer service. They outsource to Doordash for delivery. Refused to take responsibility for missing items and would not help find a solution. Manager yelled at me on phone and would not give me franchise owners information to speak to about the issue and his manager's attitude.

Ordered a deluxe, only to receive a sausage and green pepper pizza. I've had better frozen pizzas hands down! Trash