Mcdonald's Restaurants - Malvern Hills

Really kind staff helped me, name was Liam or possibly Sam? Genuine dedication to improving customer experience. A smile and help goes a long way. Thank you!

The most laziest, ignorant people were there avoid them . Specifically those working on front desk

Supposed to be a 24 hour maccies but was closed. Very disappointed! How is this 24 hours! Clearly someone needs some maths and time lessons

Don’t go very often but It doesn’t matter if you go inside to order or drive through there are never milkshakes and the food is ALWAYS , ALWAYS cold! I hope that given a few more months it might improve but no matter how long I leave it, it never improves. Surely if the vast majority of customers say the same why hasn’t someone above the franchise addressed this issue with the franchisees as it it is undermining the Mac Donald’s name and reputation.

I live in the area and come to this place almost every day. Very terrible.. The service is good. But the food is bad they always get orders wrong., the coffee is disgusting. I'm so tired of wasting my here. Everytime I go I think just maybe it will be better. But no. It doesn't get better. The staff needs PROPPER TRAINING.