Mcalister's Deli - Lewisville

McAlisters is usually great and I will address some other customer voices I wait over 30 minutes for my lock order I checked in the app and I sat on the link by email and my food sat inside. (This is so dangerous Post Covid, IMO) . But during my 30 minutes waiting, I definitely saw that they bring food to other people, so I am not sure if it was a system problem. I don't think it was because my food was waiting there, but I ordered it to tip off on the basis. What is going on with the McAlisters? ve needs to fix this when it comes to your app or website. If it doesn't work, you need to take it off, so people know they can?t lock jobs. But again not sure whether it was systemic or intentional, as others block their commands, as indicated. Yes for a cold lunch?

We love getting the Rueben and a cook salad and then sharing between my husband and me. We like to do the sandwich on Ciabata bread instead of rye, but the rye is also very good. If you want the side of the pickle, you need to ask. Your side of the fruit is also fresh and good, but it is a light charge.

This situation is usually very good and punctual, but today.... I sat outside for over 15 minutes because I had a lock warrant. I decided to see what's going on and the employees and the employees Sam) act as if it was my fault that their iPad didn't leave to tell them I was waiting out here. Their attitude had no accountability. She said she restored the salad. I hope that's true. You need to find more responsible managers than this location. sad

Enough is enough!!! It seems as if every time we order from here, take it out or eat Uber, there are always missing or wrong items. I've probably talked to every shift manager they have about missing food. Always apologise and promise they're talking to their team, but then it happens again. As much as we love their food, it is not worth the aggravation, especially at their prices. If you like great food, even if a little expensive, and nothing against paying for things you have won?t, then this is by all means the place. But if you want what you pay, and don't want to argue with managers, then I would have to advise you to go elsewhere. Sad, but true. Great food, but terrible attention to detail and bad service.

The food is delicious, there?s no denying it. I absolutely love their Ruben and their broccoli soup. My issue is, the last 5 times we have ordered from them (both Uber and in store) we have had multiple missing items. EVERY SINGLE TIME. Usually it?s the items where there were two of the same item. It doesn?t seem like much but that money adds up and if we pay for an item, we should receive the items. This last order alone we weee missing $11 worth of items. As much as I love the taste of their food, it?s not worth the headache of having to either call and complain or drive to the store to get the issue resolved.