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Contribuiți la feedbackI noticed that the price for the chicken platter has gone up to $16.99, but the portion sizes have shrunk significantly. If you're going to increase prices, at least provide customers with a product that feels worth the cost. My last visit was enjoyable, but this time I was quite disappointed.
I visited the restaurant around 12:50 PM, and there was a very short Hispanic man taking my order who struggled to communicate in English. Initially, I greeted him, but he didn't respond. When I said hello again, he still ignored me. I politely asked for a gyro pita, but it seemed like he didn't understand what I was referring to. I pointed to the picture on the menu to clarify, but he mentioned the chicken pita instead. At that point, I was hungry and frustrated, so I just went along with it. What really upset me, though, was that after I handed him my cash, he placed the change on the counter instead of in my hand. I found that very disrespectful, and I believe your staff needs better training.
The woman who took my order was incredibly friendly and welcoming, which pleasantly surprised me. Recently, it seems many places act like they don’t want my business, as if I’m asking for free food. I ordered a grilled chicken salad with balsamic vinegar dressing, and I really enjoyed it.
We've been going to Miami Subs Miami Grill for well over 20 years and visit this location when we're in the area of Commercial and University Drive. For some reason, this location doesn't have root beer, which my son often ordered at other locations. I actually kind of enjoy the layout inside, which has a variety of table layouts. For my son Miami Grill is a fried chicken restaurant, but I've ordered a variety of subs, gyros, burgers, desserts and ice cream over theyears. Miami Grill is a consistent performer.
We had subs which were delicious. Person taking our order was courteous and friendly. No complaints at all.
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