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Contribuiți la feedbackThis place defines awesome. With a beautiful outdoor seating, this place also has a nice cafe space in the indoors. The restaurant was fairly empty as we arrived. The staff was amicable and very cordial. A must try from the menu is their delicious chocolate shake- thick and truly chocolatey. I love it!
I had a very upsetting experience here. They have extremely deplorable service and even worse food, which are all made worse by the really long waits. We had to wait about twenty minutes to get our drinks and even longer to finally receive appetizers. The restaurant was very hot, and we had to ask thrice for water. The waiters are inattentive and unconcerned. They were unapologetic for their mistakes. and it was all very disappointing. The pizza was decent but the rest of the meal was a huge failure. I am never returning.
I have never come to this place before and after reading the previous reviews I did not have any high expectations from this place. Although we only went for their coffee which was brilliant according to my taste. Decor of this place is lovely. Both the inside and the outside seating options are great.
During our 10-day stay in London, we visited Caffe Vergnano after our trip to the London Eye. There were two adults and three children in our group. We ordered pizza for the kids, a pear and walnut salad, seafood pasta, and zucchini soup. The food was amazing and the service was excellent. Our waiter was very sweet and attentive to the children. I highly recommend this restaurant for a delicious meal. And I can't forget to mention the delicious hot chocolate - it was creamy and rich in chocolate flavor.
I rarely write reviews unless a restaurant is either exceptionally good or exceptionally bad. Unfortunately, this restaurant falls into the latter category. The service was terrible and the waiter seemed clueless. Despite being in a great location, everything went downhill when I placed my order. I had specified that I was there for lunch, yet the waiter handed me the drinks menu first. I had to ask for the food menu separately. I ordered a children's meal (starting with hot chocolate) for my daughter and a pasta dish for myself. The drinks arrived, but the hot chocolate was too hot for a child (even though it was on the children's menu). When the food came, only the pasta was delivered, where was the ice cream that was supposed to come with the children's meal? Overall, a disappointing experience.