Wagamama Royal Festival Hall - Lambeth

I’ve not been to a Wagamama for a few years but if this place is a yardstick it has really gone down hill! The south Asian serving staff seem more interested in staring at customers than actually serving and our waitress has no idea on how to serve food! It’s simply thrown down at the end of the table and help yourself ! Appalling really. Katsu curry was decent … if you like sauce that tasted like it was microwaved from a tescos ready meal . Really enjoyed the chicken katsu was crispy. First meal I’ve had when I don’t want to pay the service charge it was that bad!

The food is delicious and the service is quick . The location is good , near the London Eye.

Matthew did a great job. One point of feedback: please put instructions/pictures to show how to use automatic Dyson water faucet/dryer in the toilets. Far from intuitive. Other than top notch all round including the new app.

Excellent food, service and atmosphere. This was my first visit to a Wagamama. Very impressed. And pleasantly surprised at the reasonable price, for London. Highly recommend.

Lovely food but kinda meh service, don’t get me wrong the staff was really nice and friendly but they were extremely slow compared to other locations in London