Burger King - Lake Norman of Iredell

The old lady with the bad hair in the drive thru was absolutely horrendous. Not a hint of customer service in her voice and instead of being greeted we got “what do you want” it’s nobody’s fault you’re working at a BK but you. Don’t take it out on people wanting some cheese sticks

It's fast food. It's fast. It's food. It was good. But it wasn't exactly a dining experience to write home about.

What a joke. Lobby opened but they say it’s closed drive through only because worker left. Lock the doors if it’s closed.

Terrible experience. Manager Friday nights is rude.

Went through the drive through around 8:30pm. Asked what came on one of the burgers. Then we asked for two of those burgers but we made modifications. We only ordered 5 food items and one drink. We repeated the sandwich orders back to the person taking our order. They just asked if the screen was correct without repeating it back to us.. We repeated it 3 times to the person that took our order. We asked if she got what we ordered and she said yes. We pulled up to the first window. We asked the cashier to please double check our burger order. Because the screen didn't match what asked for. He said ok, let me tell the kitchen staff. The manager came to window snapping at the cashier and told him that isn't what we ordered. She said that I repeated their order back to them 3 times. The cashier apologized for his manager's actions and behavior. He said unfortunately, miscommunication happens. We said it is ok, we understand. The cashier was more professional and put together than manager, sadly. We received our burgers, only for the sandwiches to be cold and have the things that I asked for not to be on our food. I had two bottom buns. One of the buns had crusty, crunchy white stuff on it. In the time that it takes to scrape off the old product. You can make a new sandwich. We rarely go out, due to the economy. It was waste of time and money.I've worked in fastfood for 10yrs. I understand it is the holidays and most people are rude. I understand that you cannot make everyone happy. I also, know to treat everyone fairly. I hope that the manager is able to find her peace again, in fastfood.