Burger King - Lake Charles

Ordered from the app at 9:36 and went to the drive thru They told me it’s a 20 min wait Okay fine I waited 20 mins because I already paid on the app and went back through the drive thru and waited another 30 mins at the intercom and no one answered because they all left 10:29 is when I decided I waited long enough and thought no one was going to show up and left and went to McDonald’s (super satisfied) I done paid for the food and everything didn’t get any of it I lost money because BK is super understaffed I’d expect a refund but I doubt that’s going to happen

Drive Thru tonight: When I was informed they had no pickles I commented that is odd. The woman asked why it 's odd. I replied because it 's a hamburger restaurant that likely uses a lot of pickles. She said, it happens. I said, well it shouldn 't happen. Again, she asked why. I replied that if people did their jobs correctly they wouldn 't be out of pickles. She insisted firmly, it happens I clarified again for her that it 's not supposed to happen. She then informed me to drive on and I was getting no food. I told her how sad it was that her reaction to me suggesting a restaurant should have pickles was to refuse to serve me. The drive thru window staff lack maturity and intellect and it 's sad these people were raised with such little education and care. They were laughing as I was driving away

Fries and burger were very obviously reheated. The fries were soggy and stale. The bottom bun and patty were soggy and the bread seemed to have been microwaved. Flies were everywhere along the window sill both dead and alive. The floor was not clean and almost seemed to have grease on it, I slipped a couple of times. The area where the food was being made was visibly dirty. A worker was arguing with someone on the phone and there was someone who may have been homeless with all of her belongings near the side door inside.

Came here for breakfast. Everything in the bag was cold, the sandwich, the tots, and even the coffee very disappointed won't be coming back.

I stop here sometimes for breakfast and the service is always great. One day they were out of ketchup but hey that’s ok! Things happen! The people are always nice and my food is always hot and fresh!