El Pollo Loco - Laguna Hills

Great pollo, honestly is very close to the taste of Mexican chicken restaurants

I love it because the blue shirt lady is always so kind to me and workers are very hospital.

It was very dreary inside. Not a lot of people we're dining, it was just depressing. However the food was very fresh and the customer service was unexpectedly good.

Courteous employees and good service. Dining Room needed some cleaning though.

Second day in a row, yesterday we came in and it was a long wait to order and then to get out orders. I had to ask for my coleslaw to be exchanged for something else because it was rancid. Today we got here, there weren't that many people but it would have been a 15 minute wait to even get chicken so we had to order burritos. Our time was limited since this was our lunch break. I only gave it two stars because the chicken is good and not over cooked, however we won't return to this place.