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Contribuiți la feedbackI’ve used Yang’s Kitchen many times before and was happy with the food, but apparently their kitchen has lowered their standards. Today I ordered specialty fried rice and asked for peas and carrots. What I got was undercooked rice with peas and carrots that were still semi frozen. Thinking I might go somewhere else for Chinese food.??
I decided to try this place for the very first time. I had a Grubhub gift card and didn 't really feel like going anywhere so I ordered delivery via Grubhub. This was just about 8:25 pm. So okay, it tells me it will arrive between 9:13 and 9:23. Being as I am only about 12 minutes away, I chalked it up to them being busy. Okay, at 9:15 I get a message saying order delayed. New time now says 9:35 to 9:47. Okay, I 'm pretty sure they close at 9:30 so I called the restaurant to inquire about the delay especially to see if maybe food was actually ready and waiting for a driver because at that point, okay, I 'll go pick it up!Well, I get put on hold and disconnected 5 times. Each time I call back and get told they know nothing and have to talk with manager who is on the phone. I keep telling her I am on my way there and asking one question, Can I pick up my food?! Ultimately I get told the food has been ready but no driver. I say fine, I am almost there. I pull in, go in store they say oh the driver just left with your food! I 'm like well, I am no longer home, how bout you just remake it fresh? Nope, can 't do that. Okay cancel this order then. Nope, can 't do that either. Bear in mind now it 's almost 9:40 and this food has been kicking around for over an hour now! Can 't remake or refund even tho they told me no drivers and I had said on my way to just pick up. I then am told by the guy I have to wait while he calls delivery service. 15 minutes later I am allowed to leave and yes I ultimately did get refunded by grub hub. But a whole HUNGRY hour and a half wasted in the meanwhile! BTW, if you read other reviews of mine, you will see I almost never write a bad review of places this was just truly crazy and a cluster you know what! Never again will I try this place!
Tried this spot today!! Quick service, hot food and the crab rangoon was amazing!
So fast. Food has never been this hot, even when I pick it up myself. It's like the driver helped plate the food
Order was wrong. Rice and chicken very bland I asked for no mushrooms in my vegetable rice and they were still in there. Don’t think I’ll be ordering