Jersey Mike's Subs - Ladera Ranch

NO MASKS worn by employees. We ordered through the app for pickup and drove over. It took 45 minutes for the order to be completed (3 sandwiches). What was most disappointing however is that not a single mask was being worn by employees. These are mostly cold ingredients that are not cooked and employees are over the open containers while preparing the food. It would be nice to see this restaurant show concern for their patrons and do the very minimum to protect our health. It’s a global pandemic, please wear a mask.

I received a follow-up call from Jersey Mike's in Ladera. They handled everything perfectly and I will be picking up my order tomorrow. Their customer service is top-notch.

Upon entering the restaurant, I was disappointed to see that none of the employees were wearing masks. In light of the ongoing pandemic, I felt it was necessary to cancel my order as I was concerned for the safety of both myself and other customers.

I had a fantastic first experience at Jersey Mikes in Ladera Ranch! The staff was incredibly accommodating, even though they were closing up. The food was delicious and the service was outstanding. Thank you!

I prefer the other chains around