Taco Bell - Lacey

I ordered four burritos, a chalupa, a Mexican pizza, and cheesy fiesta potatoes. The bean burrito was tiny, no bigger than a roll-up, and it barely had any beans in it. I requested extra sauce, but it didn't make much of a difference since there were hardly any beans. The Mexican pizza was poorly assembled and just tossed into the container. The other burritos were also lacking in filling. It was really disappointing to look forward to a meal, spend $30, and then drive 45 minutes home only to discover that almost everything was wrong. I tried calling the store multiple times to speak with someone, but no one answered!

I found very few beans in my burrito; it felt like a cold tortilla that had been folded in on itself multiple times. It was also more expensive than what I usually pay at Taco Bell in Oregon. To make matters worse, the iced tea had barely any ice and was oddly watered down. Did they maybe pour some tea earlier, let it sit out to melt the ice, and then serve it? I usually don’t expect much from Taco Bell, but this experience was definitely disappointing.

I visited today and my order was correct, which was a plus. However, the branch really needs a more strict manager. The employees were using inappropriate language and joking around with the manager, who was also cursing. I even overheard the manager discussing the casino next door and trying to persuade one of the employees to go there for her. It felt like they should be focusing on their work instead of socializing. The staff needs to show more appreciation to their customers and display a more professional attitude!

The food was great, although there was a mix-up with my drink. I'm not too bothered by it since the food was still delicious. The burrito was my favorite of the two dishes I ordered.

The taco party pack was poorly packed. Unfortunately, Taco Bell is one of the least enjoyable options for delivery. It consistently arrives soggy and cold.