Chipotle Mexican Grill - Knoxville

No on site parking. Lazy staff continued a conversation before taking our order, one of whom then proceeded to have a 10 minute bathroom break before going back to wandering around doing nothing in particular while his co-workers dealt with a lunch rush.Food: 3/5

Really good and fast service and the food was fine. If you are Ina hurry it’s a good spot.

My name is Jacob (I know y’all remember me Chipotle) and I ordered food through the Chipotle app (which uses doordash to deliver the food), and my driver stole my food. There were two more drivers who went there and didn’t see my food so they cancelled my order. I had to go to Chipotle myself after that. I thought it wouldn’t be a problem them making another bowl for me since someone stole my food. The girl working the cash register said that she could remake it. Then the manager comes up to me and basically tells me there’s nothing he can do and they can’t remake it. He then says we may be able to help you if you used the chipotle app, which I said I used it, then he said “that uses door dash so we can’t help you”. Manager doesn’t care, don’t order delivery from this place because they don’t care if your food gets stolen. Now I have to wait 5 business days for doordash to refund my money. Manager needs to be fired, he was very unprofessional when I spoke to him and didn’t seem to care that my food was stolen that I paid for. Come on now, is it really that much of a problem to remake a BOWL that I already paid for, it’s not a gourmet meal with expensive ingredients.

My favorite is the bowl with chicken! Soooo delicious. There are restaurants with similar ideas but Chipotle has such a unique flavor! This location if somewhat difficult to find parking but I'm also just not from here and not familiar with cities in general. The staff was nice and the environment was chill!

Went there today and asked for a bowl with steak, they had mere morsals left, yet the boy working on the line was swift to scoop the like 3-5 oz steak onto my bowl. Next they were stingy with the sour cream, and then i realized this wouldnt be enough i went back and said can i some chicken as well please? Gave me just a bit more than what she put with the steak and charged me $16 this place blows fr