Panda Express - Kirkland

The food was extremely late (seemed to be an issue restaurant side)

We ordered over $126.00 in food to be delivered by Grub Hub. 7 items from Panda Express Totem Lake. Only three of the items were correct. We received a partial refund from Grub Hub. I had to drive to the restaurant, order what was missing or not delivered. Took an hour. By the time Grub Hub issued the partial refund that tied up my bank funds for another five days. Another hour had passed. So the food we had originally received was now cold! My thoughts Grub hub should have refunded the whole order, or at least the delivery fee, service fee, and tip. Not just the missing items and tax. I will be using a different delivery service at least for a while, like Uber Eats. As a side note, I can tell you the receipt that came in the original food bag was not our order, not even our credit card number.

Absolute worst. I waited for 35 minutes while the entire team fulfilled online orders and left the line of nearly 20 people just stand there... Zero service, no acknowledgment, they didn't even try. Super disappointing. I along with nearly 10 people ate elsewhere

Worst ive ever gotten from panda express; NONE of my food was appetizing, like it had all sat for hours before being served to me. ABSOLUTE SLOP for 25$ I will NEVER again. There was almost no chow mein and i clearly got the last scrapings of it- it was dark and mushy. The beijing beef was a soggy breaded mess and tasted honestly foul. the orange chicken was hard and overcooked on the inside- a soggy vinegary mess on the outside. Even the soda was warm and had no ice in it. I dont eat out often; but the extremely low standards for your restraint means I will NEVER eat with this franchise again.

We came in 50 minutes to close and got excellent service! The food is what you would expect and the people are so nice!!