Sheldon's - Keysville

I will be VERY honest here! If it were me, I would be VERY concerned about staying here! First, with the mention of bed bugs, I wouldn't WALK into the lobby much less spend the night in a room! If there are bed bugs, there's no telling what else is in those rooms! And they have the nerve to charge up to $450 a room? I wouldn't give em $450 for the whole building!

Noteworthy details: Details on my credit card benefits

I had a reservation to stay at this motel on 11.8.23 and 11.9.23. I stayed in this motel many years ago and it was great........ I went to check in at 620pm on 11.8.23 and got checked in with no problem but when I went to my room and realized it was absolutely disgusting I immediately went back to the office and told them I would not be staying there as the room had electrical wires hanging out of the ceiling, no curtains on the windows, spider webs in every corner of the room and the floors looked like they had not been cleaned in months. Was told no problem and that I would be issued a refund. Needless to say I still got charged for 2 nights and can not get a refund because nobody will answer the phone when you call!!!!!! This is UNSAT! I didn't even stay there and still got charged for 2 nights. DO NOT STAY AT THIS HOTEL.Rooms: WORST I'VE EVER SEENNoteworthy details: STAFF WAD HORRIBLE. They promised me they would refund my money since I didn't stay there which was a straight up lie right to my face

My mother got a room for 2 nights because my dad was passing and there was rats everywhere, bugs and flies everywhere. The smoke detectors were on the tables. And no locks on the doors. My poor mom didn’t sleep at all. Yall need to do better. Oh and the room keys wouldn’t work and there was no plug for the tv. And hand towels to dry off with. That’s a bit ridiculous.

I want my money back!!!!! This was the most disgusting place I’ve ever seen or been in. First, I had to call a number to wake someone up to register me. Gave me key cards that didn’t work back in and get them redone. Still didn’t work then the girl came to the room and said she’d bring do it again and bring the cord back never came back ceiling tiles falling out Horrendous flies all over the place bugs on the floor carpet filthy. We used and towels for towels no locks on the doors except the door knob. Lock smoke detector, taken off the ceiling and put on the table. No cord for the TV. And the cable was unplugged, rats galore. Garbage overflowing employees there don’t really wanna work so when I talk to the new manager Theresa when I get home from my trip I’m expecting my $191 back didn’t sleep a wink if there was another place to go to I would have but unfortunately, for us, my children’s father was dying he passed away 925 at night their house was too crowded to stay. There is nothing else around. Very very disappointed. Never again. I would stay away. Far far away.Rooms: Disgusting