Hyatt Centric Key West Resort

We just returned from a 6 day/5 night vacation at The Hyatt Centric Key West and I have to say everything was amazing! The minute you step into the lobby, you are greeted with a smile. Not to mention the check in was quick and easy! Our room was perfect very clean and super spacious. The view of the Gulf had me smiling every morning. The pool was relaxing, loved the private beach entrance to the Gulf I recommend bringing water shoes because it is rocky getting in. But so worth it! The Blue Mojito bar poured wonderful cocktails and even surprised us with free drinks a few days during our stay. The location is the best too a couple of blocks from Duval, a block from the Harbor and a one mile walk to the Southernmost Point! I can go on and on about this hotel but trust me and book it! SHOUT OUT to Jessica Cain and Allison Allen for welcoming us so kindly and providing us with celebratory wine and snacks. Thank you, thank you! I'm so looking forward to our next vacation at the Hyatt Centric in Key West!

First of all. I appreciate the very good attention and service of the hotel staff (receptionist, housekeeping, restaurant and pool). Our room for 4 nights was spacious, furniture in excellent condition and good air conditioning. So far, all very well.The rate of 3/5 is due to an elevator out of order when arriving at the hotel (car 2), the high food prices (two orders of 3 chicken nuggets with fries and two lemonades $42, two orders of beef empanadas with 2 beers $44), construction work near the cafeteria and pool, several chickens as daily guests at the hotel (I could see chickens foraging for food on the swimming pool tables where some guests had their food). I can understand that chickens are typical in Key West, but I also understand that they must be controlled at the 4-star hotel, not all of us have to share our food and space with chickens. Finally, in the departure invoice, in addition to a resort fee tax of $56.25 per day, an overnight-self parking tax of $37.63 per day was included, which was never said.Rooms: Large, furniture in excellent condition and good air conditioning.Food drinks: Expensive

4.5 stars, if that is possible…Positives: Excellent location… you are tucked away in a cozy corner with acess to a small beach, and the pool… all with an incredible view. We had the partial king view and it was spectacular. The hotel is located only a block or two from Duval street… literally a 2-3 minute walk.. maybe less. In the opposite direction of duval street, they have a pier/boardwalk with a slough of different restaurants to try.The room was clean, cool, smelled good and everything seemed up-to-date… including the shower.The food is also great!The front desk staff were excellent, kind, courteous and helpful.Negative: There was only one negative… the bar tender in the day time was rude/abraisive but we did not let that kill the mood of our vacation or our experience as a whole. Everyone is entitled to a bad day, i suppose.

Excellent experience ! Nice restaurants serving the resort . Aquatic sports available with plenty of options. Definitely recommend . Spent 2 nights only but I wish I had more timeRooms: 5/5

I chose this hotel thinking of celebrating my husband's birthday because he wanted the beach. Still, this hotel does not offer this, besides the pool was always filthy, we even found remains of food in it, which was reported to the staff and the next day we found it again. If you go to the pool after 3 in the afternoon, bring your towel because the hotel no longer has stock, and nobody solves you—deficient quality for such a high price.